At Penelope Adventures, we value your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and protect your information.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, address, phone number, email address
- Payment Information: Only for Cash on Delivery orders (we do not store payment card details)
- Device Information: IP address, browser type, location data
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you regarding your order and any customer service inquiries
- Improve our website and services
3. Data Sharing
We do not share your personal data with third parties except for the following:
- Service providers assisting us with shipping and deliveries
- Legal compliance, when required
4. Opt-Out Instructions
You can opt-out of receiving marketing communications from us at any time. Simply:
- Email us at [email protected]
- Or click the “unsubscribe” link in any marketing email you receive from us
5. Security
We employ reasonable security measures to protect your data, including encryption methods.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless required by law to retain it for longer periods.
7. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or on our website.
For inquiries or concerns about your privacy, contact us at:
Email: [email protected]